MD Direct
If a branch has not resolved your issue, MD Direct goes to the Chief Executive’s office and is read there.
Confidential
Your message goes to the CEO’s office
What happens next
- 1 Your message is logged and routed to the Chief Executive’s office.
- 2 A member of the office acknowledges it, usually within one working day.
- 3 You are told the outcome, and which branch or unit acted on it.
Prefer to speak to someone? Call 0501301368 during banking hours.